I Live Here I Give Here places a high priority on protecting your privacy. This privacy policy was created in order to demonstrate I Live Here I Give Here’s firm commitment to the privacy of our members and website users. This policy explains what types of information is collected and how this information is used.

What information we collect

When you visit our website

We use Google Analytics which uses your IP address and information from your computer (“cookies”) to track what you visit and how long you stay on our website. In addition, we may connect different “sessions” together (e.g., we can tell that the person who looked at our website last week also visited the website this week). Google Analytics gives us some other basic information, such as your general location, device type, browser, and how you got to the website. We don’t connect your name or identity to your website activity. We still treat your IP address and browsing activity as sensitive since it could, in theory, be linked back to your identity.

When you sign up for our newsletter

We’ll keep your name and email address and any other information you give us (e.g. your Zip Code & the causes you’re passionate about).

When you sign up for an event, course, or program

When you register for one of our events or programs, we’ll keep your name and email address. We may also ask for demographic information like your place of employment, race, gender identity, age, etc. but it’s OK not to provide the information. For paid events, courses, or programs, we use a third-party tool to process credit card and bank transactions, so we don’t store (and we can’t see) your credit card number or similar financial information. 

When you make a donation to us

We store your name, email address, and any other information you give us in the
donation form. We use a third-party tool to process credit card and bank transactions, so we don’t store (and we can’t see) your credit card number or other financial information. 

How we protect your information

We make every effort to only ask and record information necessary to fulfill our mission and provide users with receipts, acknowledgments, and updates on our activities.Your information will be kept confidential and accessed only by authorized I Live Here I Give Here personnel. Appropriate physical, electronic, and managerial safeguards are in place to protect information from unauthorized access, loss, or misuse. Information will be stored securely and retained only for the period necessary to fulfill the purposes outlined in this policy or as required by law.

Your rights

We believe that information about you belongs to you. However, we are also required by the government to record and keep some information. We are required by law to store donation or purchase information for at least seven years. You can request a copy of your information and can also request that we update any incorrect information.

Reach out to us by email (operations@ilivehereigivehere.org), phone (512-717-4190) or via our Contact Form to request we delete your contact information from our mailing list.

Who sees your information (and how they use it)

We take steps to limit access to information only to people who need it. Only authorized personnel can access detailed donor information, the website, and our mailing list. They may share summaries without identifiable information outside of our I Live Here I Give Here team. We do sometimes work with third-party organizations to help us understand data. We require that these companies delete the data when they are done. 

You may opt-out of sharing your name publicly when you donate.

How long we keep your data

We try to delete data once it is no longer needed but are subject to several laws regarding data retention. Most financial data is kept for at least seven years after your last interaction with us. 

How we update this policy

We may update this policy occasionally. We’ll keep it up to date on our website. If you have given us permission to email you and/or text you, then we may also use those to notify you of significant changes. 

Who you can reach out to with questions/concerns

If you have questions or comments, reach out to us by email (operations@ilivehereigivehere.org), phone (512-717-4190) or mail at I Live Here I Give Here, 611 W. 14th Street, Austin, TX 78701.